Support and Contact

At ForVoyez, we are committed to providing exceptional support to ensure you have the best experience with our API. In this section, you'll find information on how to contact our support team, submit support requests, and stay informed about API changes and updates.

How to Contact the Support Team

If you have any questions, issues, or feedback regarding the ForVoyez API, our dedicated support team is here to assist you. You can reach out to us through the following channels:

• Email: Send your inquiries or support requests to support@forvoyez.com.
• Contact Form: Fill out the contact form on our website to submit your support request.

We strive to respond to all inquiries within 24 hours.

Support Request Processing

When you submit a support request, our team follows a structured process to ensure timely and effective assistance:

1. Acknowledgement: Upon receiving your support request, we will send you an acknowledgement email confirming that your request has been received and logged in our system.

2. Review and Assignment: Our support team will review your request and assign it to the most appropriate team member based on the nature of your inquiry.

3. Investigation: The assigned support team member will investigate your issue or question, gathering any necessary information or reproducing the reported problem if applicable.

4. Resolution: Once the investigation is complete, our support team will provide you with a resolution or answer to your inquiry. This may involve providing guidance, troubleshooting steps, or implementing a fix.

5. Closure: After the resolution has been provided, we will confirm with you that your support request has been satisfactorily addressed. If there are no further concerns, the support request will be closed.

Throughout the process, you will be kept informed of the progress and any updates regarding your support request.

API Changelog and Updates

We are continuously working on enhancing and improving the ForVoyez API to provide you with the best possible experience. To keep you informed about the latest changes, updates, and improvements, we maintain an API changelog.

The API changelog can be accessed at Changelog. It includes:

• New features and enhancements
• Bug fixes and resolved issues
• Deprecated or removed functionalities
• Changes to API endpoints or request/response formats

We recommend regularly reviewing the API changelog to stay up to date with the latest changes and ensure your integration remains compatible with the current version of the ForVoyez API.

Additionally, for major updates or breaking changes, we will provide advance notice to give you sufficient time to make any necessary adjustments to your integration.

Next Steps

• Review the API Documentation to understand the available endpoints, parameters, and response formats.
• Explore the Guides for step-by-step instructions on integrating the ForVoyez API into your application.
• Check out the Online Tools available in the dashboard to enhance your development experience.

If you have any questions or need assistance, don't hesitate to reach out to our support team. We are here to help you make the most of the ForVoyez API and ensure your success.